1. FAMILY HIRE ONLY, No all male or female same age parties

2. The owners reserve the right to terminate your accommodation if, in their opinion, any person behaves in a way prejudicial to the well-being of others. No refund of any monies will be offered should this happen.

3. The total number of persons staying in the caravan shall in no circumstances exceed the capacity of the holiday home, only persons named on the booking form will be permitted to stay. Please note a baby is counted as 1 person.

4. Any breakages or damage to either the contents or structure of the caravan must be reported to the owner and may be chargeable, allowances are made for accidents.

5. Although cleaners are employed it is the responsibility of the hirer to maintain the caravan and its contents to a reasonable standard during their stay, should the hirer fail to do this and the caravan is left unable to be re-let, we are entitled to recover reasonable repair expenses and any loss of rent.

6. No bedding, upholstery or mattresses are to be taken or left outside of the caravan under any circumstances.

7. No pets……there is also no smoking inside the caravan there is a sitting area for smoking outside only no smoking in the family sitting area at front please

8. By confirming a booking you are responsible for your party and their conduct and agree to abide by the owners rules.

9. All deposit payments are non-refundable if cancelled . Should you cancel after you have paid your balance, we will pay the balance of your holiday back of a notice of 2 weeks given to the owners

10. To cancel a booking we do require you to contact has soon has possible though telephone or our page lisas caravan hire so one of our admin team will see your request

11. A non -returnable deposit of £50 is payable per caravan per week/short break, in leaving a deposit you agree to pay your outstanding balance in full 4 weeks prior to your holiday date. Should you fail to pay this we will re-let your reserved dates without any notification.

12. We the owners do not accept any responsibility or liability for any injury, damage or loss caused to any person/persons or property belonging to the hirer or any third party during their stay.

13. The hirer is responsible for taking out their own private insurance to cover their own personal items/contents during their stay.

14. Any complaints regarding the accommodation or any shortage or defects must be reported within 24 hours of arrival otherwise we will be unable to investigate the matter properly.

15. Whilst every effort is taken to ensure the accuracy of the description of the caravan and that the information given is correct at the time of going to press. We are free to change your accommodation at any time although any replacement will be of equal standard.

16. We will try to accommodate any specific accommodation requirements that you may request s, however this may not be possible due to circumstances beyond our control, compensation would not be offered if this was the case.

17. We can not accept liability for problems outside of our reasonable control such as breakdowns of domestic appliances, plumbing etc, although every effort will be made to rectify problems as soon as possible.

18. In the unlikely event that you have any problems with your gas, water or electric supply during the evening there is no on site cover after 5pm each day, your problem would however be rectified as soon as possible the next day.to contact the owner for them to deal with the matter

19. The hirer may check in no earlier than 2pm on the day of arrival. You must vacate and return your keys into the safe lock outside the caravan by 10am on the day of departure.

20. You can contact the owner at anytime

21. Club passes to The Club Tropicana and Golden Palm Indoor Fun Pool can be perched at the main reception at The Golden Palm Resort

22. Please note that the general public are able to purchase entry passes to use facilities on our parks

23. Vistor. We do not accept bookings from or allow anyone on our holiday parks who is listed on the Violent and Sex Offenders Register(or any register which supersedes this). By Making a booking, you are confirming that no one in your party is on this register.